The UK Parliament’s website needs a radical overhaul as there is widespread dissatisfaction among users, a select committee of MPs said on 16 June 2004. While the site has received praise as an example of open and accessible government, the committee found that people often had difficulty finding the answers even to simple questions: the search facility was not satisfactory and information was not classified and grouped in a helpful way. It is “convinced of the need for a radical upgrading of the website at an early opportunity”.
