Kablenet reports that the UK has fallen behind the rest of Europe in usage of e-government services. According to the latest official EU figures:

• only 31% of individual internet users have accessed information from public authorities – fifth from bottom
• only 11% of individual internet users have downloaded forms from public authorities – bottom
• only 5% of individual internet users have submitted forms online public authorities – bottom
• for businesses with internet access – bottom in all three categories

The figures, however, also show that services to citizens were most developed in the United Kingdom. So, is it all about marketing or do the figures tell us something else about our internet culture?