The government is to offer a one-stop shop on the internet for all the services it offers citizens, aiming to put all its service online by 2005 with one central site for people to interact electronically with officials. The current UK Online serice has been deliberately designed to get citizens in and out as quickly […]
The UK Parliament’s website needs a radical overhaul as there is widespread dissatisfaction among users, a select committee of MPs said on 16 June 2004. While the site has received praise as an example of open and accessible government, the committee found that people often had difficulty finding the answers even to simple questions: the […]